CANCELLATION & RESCHEDULING POLICY
Cancellations & RESCHEDULING
VIRTUAL EVENTS
100% refund if notified 14 days prior to event
50% refund for under 14 days
No refunds issued for cancellations within 72 hours
$200 fee for rescheduling within 72 hours
$350 during peak dates of 11/1-1/10
Deliveries are non-refundable once orders ship
Branded swag is non-refundable once order is placed
IN PERSON EVENTS
100% refund less any custom items (i.e. apparel, pickleball equipment, glassware, etc) with 28 day notice
50% refund for under 21 day notice of cancellation
No refund issued for cancellations under 21 days
50% fee for rescheduling within 2 weeks of the event
Food/beverage orders not refunded with less than 72 hour notice
Custom/branded items are made in advance - they are non-refundable
For all cancellations or rescheduling please contact our team at 1.855.967.HOST (4678)